Delete a bot

Deleting a bot is permanent and cannot be undone. Pegasus does not provide a soft-delete or restore window — once deleted, the bot, its documents, its conversation history, and its widget configuration are gone.

What gets deleted#

• The bot record (name, description, avatar, system prompt, max-mode setting).
• All documents in its knowledge base.
• All conversation history against this bot.
• The trained vector index.
• The embed widget configuration, if any.
• All active widget visitor sessions are rejected.

What is NOT deleted#

• Your daily credit usage for the day (already-consumed credits remain counted).
• Usage analytics records for the bot in the date range you've already accumulated. Aggregates remain visible under "Unknown Bot" or a frozen reference.

How to delete#

1. Open the bot's General tab

   Click the bot card on the Dashboard, then switch to the General tab if it isn't already open.

2. Scroll to Danger zone

   At the bottom of the page.

3. Click Delete chatbot

   A confirmation modal appears: "Are you absolutely sure?"

4. Confirm deletion

   Read the warning carefully, then click Delete. The bot is removed and you're redirected to the Dashboard.

Delete confirmation modal

Toast feedback#

• Success: "Chatbot deleted successfully."
• Failure: "Failed to delete chatbot." — retry, or check the network.

Before you delete, consider#

• Just want to start fresh? Delete the documents and retrain instead of deleting the bot.
• Just want to hide it from the team? Use Stop sharing to make it Private.
• Just want to free up a bot slot? This is the right action — deletion frees one slot in your plan's bot cap.