Max Mode in chat

Max Mode is configured in two places. The bot-level toggle in Source settings decides whether the bot can use Max Mode. The chat-level toggle in the conversation input decides whether this conversation uses it right now.

Prerequisites#

1. Your plan must be Pro or Ultra. Free users see "Max Mode requires Pro or Ultra plan."
2. The bot must have Max Mode enabled in its Source settings. Otherwise the chat toggle shows "Max Mode is not enabled for this bot."

Toggling Max Mode#

In the chat input bar there is a small Max Mode toggle. Switch it on; the next message you send will use the MASS-RAG pipeline.

Max Mode toggle in chat input

The toggle is per-conversation. You can keep one conversation in Max Mode and another in Standard for the same bot.

What you'll notice#

• Latency is 2–3× higher. Responses start arriving later, then stream as usual.
• Quality on complex queries is notably better — especially questions spanning multiple sections or asking for inference.
• Credits drain faster — ~5–7× per message vs standard. Watch your daily quota.

When to leave it off#

For short factual questions ("what's the deadline for X?", "what's our return policy?"), Standard RAG is faster, cheaper, and just as accurate. Save Max Mode for the harder questions.

→ Background: Max Mode (MASS-RAG)