Credits breakdown
Read chat vs training credit totals.
The Credits card can show a breakdown by type when the Source filter is All.
Chat credits#
Chat credits include:
- Workspace conversations.
- Widget visitor messages.
- API/PAT messages.
- Extra context and response tokens.
Training credits#
Training credits include document processing work such as parsing and embedding. They are linked to bot knowledge updates, not to a visitor or chat session.
Why numbers differ from request count#
One request can consume multiple credits. A long response, a large context window, or Max Mode can increase token usage.
Use the breakdown for decisions#
- If Chat dominates, inspect popular bots and source filters.
- If Training dominates, review document size and retraining frequency.
- If Widget dominates, check allowed origins and public-site traffic.