Key concepts
The four things you need to know before doing anything else.
Pegasus has a small vocabulary. Once these four words click, the rest of the product makes sense.
Bot#
A bot is a chatbot you create. It has a name, a description, an avatar, a knowledge base of documents you upload, an optional system prompt, and a status (untrained, ready, etc.). You can chat with it inside Pegasus or embed it on your website as a widget.
→ Learn more: Create a bot, Bot statuses
Workspace#
A workspace is a container for bots, conversations, and usage. You always have a Personal workspace; if you're an owner or member of a team, you also have one or more Team workspaces. Switching workspaces re-scopes everything: which bots you see, which conversations are listed, which subscription applies.
→ Learn more: Personal vs Team
Credit#
A credit is the unit Pegasus uses to count usage. Both chat messages and training jobs consume credits. Each plan has a daily credit limit that resets at 00:00 UTC. When you're out of credits, chat and training pause until the next reset (or until you upgrade).
→ Learn more: Credits explained, Daily credit limits
Plan#
A plan (Free, Pro, or Ultra) sets your limits and unlocks features. Plans control: how many bots you can have, how much document storage per bot, daily credits, access to advanced features like Max Mode and API tokens, and rate limits for web/widget chat.
→ Learn more: Plan tiers, Feature gates
How they fit together#
- Plan caps your workspace.
- Workspace contains your bots.
- Bot is trained on your documents.
- Chat, Embed, and API consume credits to talk to a bot.
That's the whole product in five lines.