File formats & limits
Supported document types and current upload limits.
Supported knowledge files#
Pegasus supports these document formats for bot knowledge:
- PDF (
.pdf) - DOCX (
.docx) - Markdown (
.md) - Plain text (
.txt)
Per-file limit#
Each uploaded file must be under 20 MB.
Per-bot storage defaults#
| Plan | Default document storage per bot |
|---|---|
| Free | 5 MB |
| Pro | 10 MB |
| Ultra | 50 MB |
Plan limits can be configured, so check the Document storage meter on the bot detail page for the active value.
What to do with oversized files#
- Split the document.
- Remove images or appendices that the bot does not need.
- Export the important text as Markdown or TXT.
- Upload a smaller set first, then train and test quality.