Bot is not ready

Bot is not ready

Fix bot status problems before chat or widget use.

Symptom#

You see "Bot is not ready for chat" or a bot cannot be selected for chat/widget use.

Cause#

The bot is not in READY status. Common statuses:

NO_DATA — no documents uploaded.
UNTRAINED — documents exist but the bot has not been trained.
PENDING — training is running.
OUTDATED — documents changed after the last successful training.

Fix#

Open the bot
Go to Dashboard and select the bot.
Check Source settings
Upload a supported document if there are no documents.
Train or retrain
Click Train Bot and wait for status to become READY.
Try chat again
Return to Chat Workspace or reload the website widget.

→ Related: Train your bot

On this page

Symptom
Cause
Fix

Documentation

Getting Started

Introduction
Quickstart
Tour of the app
Key concepts

Account & Sign-in

Sign up
Sign in
Forgot password
Change password
Email verification

Workspaces

Personal vs Team
Switching workspace
Read-only state
Accept a team invitation

Building a Chatbot

Chatting with a Bot

Start a conversation
Conversation history
Model selector
Max Mode in chat
Thinking process
Copy & citations
Daily credit limits
Chat troubleshooting

Embed on Your Website

What is the embed widget
Enable the widget
Widget token
Allowed origins
Disable or delete
Widget troubleshooting

Teams

Team overview
Invite members
Manage invitations
Member seats
Remove a member
Team subscription

Plans & Billing

Plan tiers
Credits explained
Quota & limits
Feature gates
Upgrade flow
Workspace billing context

Usage Analytics

Reading the usage page
Source filter
Credits breakdown
Team usage views
Bot relations

API Access

API overview
Create a token
Secure your token
Revoke a token
Scope reference
Workspace binding

Settings

Profile
Password & security
Language & theme

Troubleshooting

Bot is not ready
Training failed
Daily credit limit reached
Bot limit reached
Document storage limit reached
Cannot train this bot
Widget is not loading
Team workspace is read-only
FAQ

Reference

Glossary
Keyboard shortcuts
File formats & limits
Status badge reference
Error messages