Error messages
Common user-visible errors and where to go next.
| Message or state | Meaning | Next page |
|---|---|---|
| Bot is not ready for chat. | Bot is not READY. | Bot is not ready |
| Daily credit limit reached. | Workspace quota is exhausted. | Daily credit limit reached |
| Document storage limit reached. | Bot storage cap is full. | Document storage limit reached |
| Training is already in progress for this bot. | A queue/running job exists. | Train your bot |
| This bot is not visible in the active workspace. | Bot share/workspace access changed. | Team workspace is read-only |
| This website is not authorized to use this widget. | Origin allowlist rejected the page. | Allowed origins |
| This widget link is invalid or has been disabled. | Widget config/token is invalid. | Widget troubleshooting |
| Upgrade to use the API. | API tokens require Pro/Ultra. | API overview |
Error details matter#
When contacting support, include the exact message, workspace, bot name, and what action you were trying.